Shipping Policy
Shipping Policy
Order Handling Time
Most successfully placed orders are prepared and shipped within five business days.
Once the shipment is transferred to the delivery carrier, the estimated delivery period is usually 10–20 business days, depending on the destination country and shipping service used.
Transit estimates may be extended due to:
• customs review, clearance, or inspection processes
• delays caused by the carrier’s transport network
• severe weather, route disruptions, or other operational issues
We appreciate your understanding if delivery takes longer due to circumstances outside our control.
Tracking Your Order
After your package is dispatched, tracking information will be sent automatically by email.
You may use the tracking details through common parcel tracking services to review your package status and delivery movement.
If you require assistance locating your shipment, please contact customer service.
Email: service@xaviiora.com
Shipping Cost
A fixed international shipping fee of $2.99 USD applies to all orders.
Delivery Coverage
We currently offer worldwide shipping.
If delivery to a particular region is not available because of carrier restrictions or logistical limitations, we will contact you as soon as possible and help arrange a suitable adjustment.
For questions regarding shipping destinations, please contact support.
Email: service@xaviiora.com
Changing Shipping Information
Shipping address updates must be requested before 11:00 PM (PDT, GMT -7) on the order date.
After the deadline, the order may already be in processing, and address modifications may no longer be available.
To request a shipping address update, please contact customer service immediately.
Email: service@xaviiora.com
Billing and Shipping Address Difference
Customers may use a delivery address that is different from the billing address provided for payment.
Fulfillment Business Days
Orders are handled on business days only, Monday through Friday, excluding public holidays.
Orders placed over weekends are normally processed on the next available business day.
Warehouse & Manufacturing Fulfillment
Depending on inventory levels, products may be shipped from regional fulfillment warehouses.
Certain items may also be manufactured and shipped directly from facilities located in the United States, Canada, or Australia, depending on stock distribution and logistics arrangements.
Customer Support
For questions about delivery, tracking, estimated shipping times, or other shipping matters, please contact us.
Email: service@xaviiora.com