Privacy Policy
Privacy Policy
Website Privacy Notice
We are committed to handling personal information carefully and transparently. This Website Privacy Notice explains what information may be collected when you use our website and services, how that information may be used, and when it may be disclosed. By using the website, you acknowledge that your information may be collected, processed, stored, and transferred as described here, including to the United States, Canada, or Hong Kong when needed for operational reasons.
1. Information Categories
Information Submitted by Customers
We may collect personal information when you place orders, subscribe to updates, contact support, participate in promotions, submit payment details, or provide billing and delivery information. This may include your name, email address, phone number, shipping address, billing address, and payment-related details.
Information About Recipients
If you send products to someone else or purchase items on behalf of another person, recipient information may be collected to complete fulfillment and delivery.
Automatically Generated Website Data
When using the website, we may automatically collect information such as IP address, device details, browser type, operating system, pages viewed, selected links, browsing behavior, session duration, and referral sources through cookies, pixels, scripts, server logs, and similar technologies.
Information Provided by Partners
Information may also be received from payment service providers, analytics partners, social media platforms, advertising services, and similar third parties.
Combined Information
Information collected from multiple channels may be combined to improve service quality, personalize user experience, strengthen security, support analytics, and improve reporting.
2. Cookies, Pixels, and Similar Tools
Cookies and related technologies may be used to maintain website functionality, remember settings, support shopping features, analyze performance, improve advertising relevance, and measure marketing campaigns.
These tools may include essential cookies, analytics cookies, preference cookies, and advertising cookies.
Disabling cookies may affect certain functions of the website. Some systems may not respond to browser “Do Not Track” preferences.
3. How We Process Information
Personal information may be processed for purposes including:
Managing and fulfilling orders
Verifying and authorizing payments
Coordinating shipping and logistics
Providing customer support
Processing returns, refunds, and exchanges
Customizing website experiences
Sending promotional communications
Monitoring fraud and security risks
Meeting legal and regulatory obligations
Maintaining business records
Performing analytics and reporting
Improving products and services
4. Who May Receive Information
Operational Partners
Information may be shared with partners that assist in payment processing, delivery, support services, analytics, email delivery, fraud monitoring, and operational functions.
Promotional Partners
Information may be disclosed to partners involved in advertising, promotional campaigns, marketing programs, and fulfillment arrangements.
Legal and Safety Purposes
Information may be disclosed to comply with laws, government requests, legal proceedings, investigations, court orders, or public safety requirements.
Business Transaction Purposes
Information may be transferred as part of mergers, acquisitions, reorganizations, investments, asset transfers, or similar corporate events.
Anonymous or Aggregated Data
Data that does not reasonably identify a specific individual may be used for research, analytics, reporting, and business intelligence.
5. Text and Notification Services
If you provide your telephone number, you may receive service messages, order updates, and promotional texts.
Promotional text messages may be stopped by following opt-out instructions or contacting customer support.
6. Privacy Requests
Where applicable law permits, you may request access to personal information, correction of information, or deletion of certain data through customer support.
7. Marketing Preferences
Marketing emails may be discontinued by using unsubscribe tools or contacting support.
Necessary service-related communications may still be sent when required for orders, services, or account activity.
8. Children’s Information
The website is not intended for users under 13.
If personal information from a child under 13 is discovered, reasonable steps will be taken to delete it.
9. Safeguarding Information
We maintain technical, physical, and administrative measures intended to help protect personal information.
Payment information is transmitted using encryption. However, complete security cannot be guaranteed for any internet-based system.
10. Links to Other Websites
The website may include links to websites operated by third parties.
We do not control those websites and are not responsible for their privacy practices, security measures, or content.
11. International Data Handling
Personal information may be transferred, stored, or processed internationally when needed for business operations and service delivery.
12. Storage Period
Information is stored only for the period reasonably needed to fulfill business purposes, comply with legal obligations, resolve disputes, meet contractual duties, and maintain operational records.
Information that is no longer necessary may be deleted, anonymized, or securely removed.
13. Updates to This Notice
This Privacy Policy may be changed from time to time.
Continuing to use the website after changes are posted means you accept the updated Privacy Policy.
14. Regional Rights
Individuals in certain regions, including California, may have additional rights under applicable privacy laws. Requests may be submitted through customer support.
15. Contact Us
For privacy-related questions, concerns, or requests, please contact:
Contact: service@xaviiora.com